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Create A Clear Call-to-Action For Your Small Business

Updated: Aug 9, 2023

So often when I see a new business, it is not always clear what they are offering nor what action I am to take.

call to action small business mompreneur

As a small business owner, you know that every customer interaction is valuable. From the moment they land on your website or see your social media post, you have a precious window of opportunity to guide them towards taking action. This is where the Call-to-Action (CTA) comes into play. A clear and compelling CTA can be the difference between a lost visitor and a new customer.

If you have already done the harder work in actually getting someone to see your message, why waste it with not giving them a clear direction. In this blog, we will explore the significance of a well-crafted CTA and share practical tips on how to create one that drives results for your small business.

1. Understanding the Call-to-Action (CTA):

A Call-to-Action is a prompt designed to encourage your audience to take a specific action. Whether it's signing up for your newsletter, downloading a freebie, or making a purchase, the CTA acts as a guide that steers visitors towards the desired outcome. For small businesses, an effective CTA is crucial for converting prospects into loyal customers.

clear call to action for your marketing

It is important to make sure your CTA is meaningful to your bottom line. If growing your social media accounts (perhaps for sponsorship or affiliate ads) is the end goal, then a CTA to follow, like, share your posts makes sense. However, if you are looking to drive sales, a large social media following may not be that valuable. Again, if you are doing all the work to capture an audience, make sure you get something out of it, e.g. email signups or website clicks.

2. Clarity is Key:

A successful CTA leaves no room for ambiguity. It must be clear, concise, and to the point. Avoid vague language and opt for straightforward phrases that precisely convey the action you want the user to take. For example, instead of a generic "Click Here," use "Subscribe to our Newsletter" or "Get Started Now."

Make it EASY for your potential client to know what to do and what they will get out of it. Be sure there are not too many steps (or clicks) involved to get them where they really want to go.

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3. Be Action-Oriented:

The language you choose for your CTA should be action-oriented and evoke a sense of urgency. Action verbs like "buy," "subscribe," "explore," "get," or "discover" compel the user to act immediately. Additionally, incorporating words like "limited time," "exclusive offer," or "while supplies last" can create a sense of urgency, motivating potential customers to act swiftly.

4. Strategic Placement:

Strategically place your CTA in prominent locations throughout your website, emails, and social media channels. High-visibility areas such as the top of the page, within engaging content, or at the end of blog posts can increase the chances of it being noticed. Ensure that it stands out visually through contrasting colors, buttons, or some text in ALL CAPS.

5. Personalization:

personalized marketing for your small business

Tailor your CTA to resonate with your target audience. Consider the needs, desires, and pain points of your potential customers. A personalized CTA, such as "Unlock Your Exclusive Savings," can feel more relevant and compelling to the user, increasing the likelihood of engagement.

Check out some great CTA button examples here.

6. Test and Optimize:

Effective marketing is all about continuous improvement. Testing different CTAs with different graphics can help you identify what resonates best with your audience. Experiment with variations in wording, color, size, or placement to see which ones generate the most clicks and conversions. Use analytics tools to track the performance of your CTAs and make data-driven decisions for optimization.

7. Align with Your Business Goals:

mompreneur business goals marketing

Ensure that your CTAs align with your overall business objectives. Each CTA should serve a purpose, whether it's increasing sales, growing your email list, driving traffic to your website, or promoting a new product/service. Aligning your CTAs with your goals will maximize their impact on your small business's growth.


Clear Call-to-Action statements are the driving force behind converting potential customers into loyal advocates for your small business. With a well-crafted and strategically placed CTA, you can guide visitors towards taking the desired actions, leading to increased engagement, conversions, and ultimately, business success. Take the time to understand your audience, test different approaches, and continuously optimize your CTAs to ensure they remain effective and relevant in your ever-evolving marketing efforts. Remember, a powerful CTA is not just a prompt; it's an invitation to connect with your brand and experience the value you offer, for something they probably already need.

Written in collaboration with artificial intelligence (ChatGPT-3.5). Edited by a human.

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